Frequently Asked Questions
Frequently Asked Questions
What is Vogue Knitting LIVE?
Vogue Knitting LIVE is a one-of-a-kind, experiential knitting event. Take hand-knitting workshops on fit and shaping, pattern writing, lace, socks, and more at all skill levels—the perfect class for you is here. Shop the Marketplace, which showcases new yarn and accessories from around the world. Watch non-stop designer fashion shows and browse the knitted art gallery. All of this and more in one weekend! If you’re a knitter, this is the event for you!
When will Vogue Knitting LIVE San Francisco 2018 take place?
From Friday, September 21, through Sunday, September 23, 2018.
Where is Vogue Knitting LIVE San Francisco 2018 taking place?
Hilton Union Square San Francisco
333 O’Farrell St
San Francisco, CA 94102
What is your tolerance policy?
Vogue Knitting LIVE has a ZERO TOLERANCE POLICY for harassment of any kind. If a person engages in harassing behavior, Vogue Knitting LIVE staff will take prompt action in any form they deem appropriate, including expulsion from Vogue Knitting LIVE with no refund. Our policy applies to EVERYONE at the convention. Exhibitors, attendees, speakers, guests, professionals, press, staff, volunteers, and security are all subject to our anti-harassment policy and will be held to the same standards and disciplinary action.
During what hours will Vogue Knitting LIVE take place?
Please refer to the Schedule page for complete details. Class and Lecture times are specified on the Classes page.
How do I register?
Registration is now open for all packages, individual classes, lectures, and Marketplace tickets.
Other Registration Options: Click Here to download our printable brochure.
Fax the completed registration form with credit card information to 203-702-5053 (International (001) +Country Code 203-852-8844).
Mail the completed registration form with payment (via credit card or check payable to Vogue Knitting) to arrive by September 8, 2018:
IEE/ATTN: Vogue Knitting LIVE San Francisco 2018
5 Cannon Lane
New Milford, CT 06776
Call 877-825-2480 (International +1-917-258-5100). Please have your first, second, and third class selections (when appropriate) and your Visa, MasterCard, American Express, or Discover Card information ready before calling.
When registering by fax or mail, please indicate a first, second, and third choice for each session. We will make every effort to place you in your first choice. For ease and convenience, we recommend online registration, where second and third choices are not required. A confirmation letter will be e-mailed to you immediately after your registration is processed.
Please note that there is a $10 fee each time you make class changes following your initial registration.
Teachers, classes, events, dates, and times are subject to change without notice.
Payment in full must accompany registration.
If you would like to use a promotional code you have received, be sure to input your code when prompted.
How much does it cost to attend?
Please see the Pricing, Policies & Rules for pricing information. Please note there is an additional $7.95 processing fee applied at check-out.
Can I register on site at Vogue Knitting LIVE?
Yes, on-site registrations will be accepted. Some sessions may sell out in advance, so please register as early as possible to secure your spot.
Do you offer Group Discounts?
Yes, groups of 10 or more are entiled to a discount on their registration as well as as the ability to purchase reserved seating at the fashion shows. Please contact 877-825-2480 (International +1-917-258-5100) or email@example.com for information on available group discounts.
Do I have to choose my classes when I register?
Yes. This not only speeds up the registration process but also helps ensure that you get into the classes you want, should any sell out. To save time, we recommend you choose your classes before registering.
What does “EXCLUSIVE” mean?
This means that this class is unique to Vogue Knitting LIVE. In other words, the teacher will only be teaching this class at Vogue Knitting LIVE and will not be teaching this class at any other knitting show over the next year.
What is “Homework”?
For some classes, homework is listed. Homework is work that teachers require be completed before your class meets. For homework, please visit the Classes page, select a class, and then click on the maginfying glass. Any homework needed for that particular class will be listed. Contact Vogue Knitting LIVE at 877-825-2480 (International +1-917-258-5100) or firstname.lastname@example.org if you have additional questions about the homework.
What are “Supplies to Bring”?
For some classes, supplies are listed. Supplies are tools that teachers request you bring to class. For required supplies, please visit the Classes page, select a class, and scroll down. Any supplies needed for that particular class will be listed. Contact Vogue Knitting LIVE at 877-825-2480 (International +1-917-258-5100) or email@example.com if you have additional questions about the supplies.
If you prefer to buy supplies at the Vogue Knitting LIVE Marketplace, please allow for enough time to purchase them before your class starts. Please keep in mind that the Marketplace may not be open before the start of your class. Also note that we cannot guarantee that the Marketplace will have the specific supplies you are looking for, so please plan in advance.
Should I bring anything in addition to the supplies listed for a class?
In addition to the class supply list, if you have favorite tools, bring them. Scissors, stitch markers, stitch holders, tape measure, hooks and needles in different sizes, support gloves, and note-taking materials can be easily tucked in a bag.
What is a “Materials Fee”?
For some classes, a materials fee is listed. This fee covers the cost of materials provided by the teacher in the classroom. This fee is in addition to the ticket cost and should be paid directly to the teacher in the classroom. Please bring exact change if possible.
Can you explain the class skill levels?
The following is a general guideline. Please refer to the specific class for additional prerequisite information. Please check that the class is at your skill level.
All Levels Welcome: Accessible and of interest to those who have years of experience as well as those just starting out.
Beginner: Can knit and purl, cast on and bind off. Eager to learn!
Advanced Beginner: Has beginner skills, plus can work simple increases/decreases, follow written instructions, and can work basic stitch patterns. Ready to move to the next level.
Intermediate: All skills of an advanced beginner, plus proficiency working in the round and has completed multiple accessories or a basic garment. Proficient in many kinds of stitch patterns.
Experienced: Skilled at all knitting techniques. Able to adjust patterns and personalize knits via fit and/or design.
Are meals included in the price of the show?
If you purchase one of our two VIP packages, but please check out the Dine page for information on nearby restaurants.
What registration options do I have and what does each include?
Attendees can choose from several registration options, including individual classes, individual lectures and packages. Please refer to the Registration page for details.
Can I get a receipt for my registration?
If you register online, you will be presented with a printable receipt at the end of the registration process. If you register via postal mail or fax and would like a receipt, please contact 877-825-2480 (International +1-917-258-5100) or firstname.lastname@example.org.
Can I make my hotel reservation when I register?
All lodging can be booked directly with Vogue Knitting LIVE when registering for classes online. Please book in advance, as room availability is limited and our room blocks are expected to fill quickly. If you would like to book your reservations over the phone, please call 1-877-825-2480. See more on the Hotel Information page.
When is the early bird registration deadline?
The early bird registration deadline is 11:59pm PDT on June 18, 2018. Regular prices will begin on June 19, 2018.
How do I use a discount code I’ve received to save on registration?
To use your discount code, please input the code when prompted. The site will automatically calculate your registration fees and subtract the code’s value. Please note that only one discount code can be used per customer. If you are sending in your registration by mail or fax, please also include the code.
What if I want to change a class?
You will be charged $10 on each occasion you make a change to your final paid schedule (make all changes at once to avoid additional $10 fees). Contact Vogue Knitting LIVE at 877-825-2480 (International +1-917-258-5100) or email@example.com to request changes.
How do I add to my existing registration?
Contact Vogue Knitting LIVE at 877-825-2480 (International +1-917-258-5100) or firstname.lastname@example.org. There is no fee for additions to your registration.
When do I receive my show badge or wristband?
Show badges and wristbands will be mailed to you a few weeks before Vogue Knitting LIVE. If you have not received your badge or wristband in the mail or have lost your badge, you will be able to collect it at check-in. The show badge or wristband will be your only admission to events. Please note that International badges and wristbands will not be sent via mail, but instead can be collected at check-in.
What is the check-in procedure at Vogue Knitting LIVE?
If you have already received your badge or wristband in the mail, make sure to pick up your lanyard at the Express Registration Desk.
Be sure to download the Vogue Knitting Magazine App as or the first time ever the Vogue Knitting LIVE Show Guide will ONLY be available on the app. To download the app, please click here. Viewing the Show Guide in the app will be the only way you'll be able to see the class listings, vendor listings, and special events schedule when you are at the event.
If you did not receive your badge in the mail, you must check in at the Registration Desk with either a photo ID or a copy of your printable receipt. Your badge will be presented upon check-in and will be your only means of admission to events. You MUST present your badge at the door to be admitted to any event.
What happens if I lose my badge or wristband?
Be sure to check in with the Registration Desk as soon as you realize you’ve lost your badge or wristband. There is a $10 replacement fee for lost badges.
What is your cancellation policy?
All cancellations must be received in writing via fax, post, or e-mail. Cancellations received on or before August 20, 2018, will be issued a refund, minus a $100 processing fee.** After August 20, no refunds will be issued for cancellations or no-shows. If you cannot attend, you may send a substitute in your place at no extra charge. Substitution requests must be received before August 20. For on-site substitutions please bring the badge of the individual you are filling in for and we will create a new name badge for you, or contact Vogue Knitting LIVE at 877-825-2480 (International +1-917-258-5100) or email@example.com.
**Cancellations received on or before August 20, for tickets costing LESS than $100 will be issued a refund minus HALF the cost of the total ticket.
In the unlikely event that Vogue Knitting LIVE cancels a class, we will make every effort to find you a suitable class substitution. If you are not satisfied with the substitute, you may choose another class, and the $10 class change fee will be waived. If you are unsatisfied with either option, we will gladly refund the cost of the class. If you purchased the canceled class within a package, you will be refunded the prorated class rate.
Absolutely. This website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means your order cannot be read as it travels over the Internet, so your name, address, and credit card information are secure.
What if I’m having problems with the online registration process?
If your problems are technical in nature (your browser is reporting errors or pages are failing to load correctly), please first try quitting and relaunching your browser and/or restarting your computer. Also, be sure you are not blocking cookies in your browser’s preferences (cookies are required for the registration form to work). If the issue persists, contact us at 877-825-2480 (International +1-917-258-5100) or firstname.lastname@example.org and explain your problem in as much detail as possible.
I’m having some difficulty viewing the pages on your website. Can you help?
If your browser is having difficulties loading the Vogue Knitting LIVE website, please call us at 877-825-2480 (International +1-917-258-5100) or email@example.com. We’ll be happy to answer any questions you may have and we can send you a brochure via postal mail.
What if I have a registration question that has not been answered here?
If you have further questions, please contact us at 877-825-2480 (International +1-917-258-5100) or firstname.lastname@example.org. We will promptly answer any questions you have about registering for Vogue Knitting LIVE.
Can I receive printed materials about Vogue Knitting LIVE?
To print our downloadable brochure, click here. Please contact us at 877-825-2480 (International +1-917-258-5100) or email@example.com if you’d like us to mail you a brochure. Be sure to provide complete postal information with your request.
Can my company sponsor or exhibit at Vogue Knitting LIVE?
For further information regarding sponsorship, please click here.
For further information on becoming an exhibitor, please click here.
Where can I find information about transportation?
Please see our Getting There page for more details.
Can you accommodate special needs?
Yes. We have made sure our facility has total accessibility, and we’ll do whatever is needed to make attending Vogue Knitting LIVE as convenient as possible for all attendees. If you have specific requests, please call us at 877-825-2480 (International +1-917-258-5100) or e-mail us at firstname.lastname@example.org.
Are you looking for people to volunteer at Vogue Knitting LIVE?
For further information on becoming a volunteer, please visit the Volunteer page to fill out an application.
Are children allowed at Vogue Knitting LIVE?
Children 12 and under are permitted in the Marketplace at no extra cost.
Do students receive a student discount?
Yes students save 50% off Marketplace tickets and $15 off classes. However, you cannot register online to receive this discount. If you are registering on-site, simply provide your student ID at the Registration Desk. If you are registering over the phone or via mail, Vogue Knitting LIVE will ask you to send a copy of your student ID.
Will I be photographed or videotaped?
Yes, you might be photographed or videotaped. By attending Vogue Knitting LIVE from September 21–23, 2018, you agree to the following: As a participant, I understand that my image may be used in association with additional editorial and promotional materials. In consideration of my appearance, and without my further consideration, I hereby grant permission to utilize my image in connection with said promotional and editorial materials in any and all manner and media through the world in perpetuity. I agree that my participation in the event may be edited at the discretion of Vogue Knitting. I expressly release Vogue Knitting, SoHo Publishing, its agents, employees, and licensees from and against any claims that I have or may have for invasion of privacy, defamation or any other cause of action arising out of production, distribution, broadcast or exhibition of this event. I agree that all resulting intellectual property is the sole property of Vogue Knitting.
Am I allowed to take photos and videos at Vogue Knitting LIVE?
Of course! We encourage attendees to take photos and videos. Post them online using the hashtag #vogueknittinglive!
What if I have a question about Vogue Knitting LIVE that hasn’t been answered on this site?
Contact 877-825-2480 (International +1-917-258-5100) or email@example.com with further questions.